Monday, August 31, 2009

Positioning Your Business for Success in 2009-2010

As part of a whitepaper from Vistage titled "How to Prepare for the Recovery: Prospering in the New Business Landscape," the company recommends several actions that business owners should take to position themselves well as we exit the current recession. One of those recommended actions is to ramp up marketing and advertising efforts.

Why does advertising during a recession make sense? Over the years, hundreds of studies have been conducted and all the results conclude that businesses that advertise the most during an economic downturn reap the highest rewards on the other side. For example, during the 1989-1991 recession Kraft Salad Dressing increased their advertising and experienced a sales growth of 70%. Also during that period, when most beer companies cut their budgets, Coors Light increased theirs and watched sales rise 15%.

So what are Vistage's "tactical" tips for marketing and advertising?:

  • If it isn't working - get rid of it! Cut any programs that are not giving you a return on your investment.
  • Keep your core-customers loyal to you. Don't go after new markets; focus on maintaining the customers you already have.
  • Mind your competition. Pay attention to what your competitors are doing in terms of advertising. As they cut their budgets, hone in on their customers.
  • Do your due diligence. As the market experiences significant changes...so do your customers habits. Pay more attention than ever before to research, etc.
  • Don't be afraid to spend! If at all possible, it is the ideal to increase your advertising/marketing budget. If you cannot make an increase, certainly work to maintain your current spending habits.
  • Make your customers feel secure. In a very turbulent time, it's important for people to feel confident in your products and services.
  • Maintain your best brands. Although it sounds like a good idea to discount your most successful brands, it's a bit contradictory. Instead of reducing the costs on your flagship products and services, consider created a separate brand with a lower price point, etc.

Recession and advertising facts cited from Recession Marketing Success Requires Boldness.

Thursday, August 27, 2009

WSI Whitepaper on Google Changes for 2009

Please view a copy of our latest SEO Whitepaper here: "Google Changes for 2009: What They Are, And How They Affect Us."

College Graduates Take on WSI Franchise

A clip of two young WSI franchise owners on the Fox Business channel describing the benefits of purchasing a franchise right out of college.

Tuesday, August 25, 2009

LinkedIn Email Signatures

If you haven't stumbled upon a LinkedIn email signature yet, you're missing out - they are sweet!


LinkedIn wants you to make the most of your contacts. They have a ton of neat tools to help you work your contacts to the best of your ability. One of those is their Email Signature tool. It allows you to create custom email signatures to link into your existing mail system.

Check out LinkedIn's Tool Area here.

Thursday, August 20, 2009

Young Entrpreneurs and WSI

Today, Reuters.com published a piece titled "Young entrepreneurs bypass corporate rat race." In the article, WSI was mentioned; 8 percent of their franchise operators are under the age of 30. Please read the article for more details.

Wednesday, August 19, 2009

Habits of Shoppers Using Live Chat

Since WSI offers a great product called WSI Live Chat to help our clients increase their site conversion rates, I found this article very interesting - "How Helpful Is Live Chat?"

Touching on statistics from a survey conducted by Bold Software, eMarketer's article helps us understand how much of an effect live chat has on online shoppers' buying habits.

Here is a quick summary of the data:
- Buyers who had used live chat were more likely to make an online purchase at least once a week (40%) over buyers who did not (22%).
- Buyers who used live chat made a greater portion of their holiday gift purchases online.
- 2 in 10 live chat users did more than 75% of their seasonal shopping online, compared to 14% of those who did not use live chat.
- Buyers who used live chat have a higher customer retention rate than those that did not.
- - - 63% of live chat users said there were likely to return to the site.
- - - 62% of live chat users said they were more likely to purchase from a site again.
- - - 38% of live chat users said they made their purchase due to the live chat session alone.

For more details, check out the complete article on eMarketer.